A wellness telehealth referral amenity lets a luxury apartment building offer residents access to licensed online care and earn a fixed or recurring monthly marketing fee for the referral, with no clinical work, no inventory, and no cost to join. For a property team already competing on amenities, it is a rare feature that pays your building instead of costing it.
Why this amenity fits luxury apartment buildings
Luxury renters expect convenience, privacy, and wellness built into where they live. You already invest in the lobby, the fitness center, and the resident app, so adding a discreet path to licensed online care fits the standard your building sets. Residents increasingly look for telehealth options for weight management and everyday men's health, care categories tied to medications such as semaglutide, tirzepatide, sildenafil, and tadalafil. Offering easy access to that care, without asking your staff to manage anything clinical, raises the perceived value of the building while your team stays focused on the property.
Unlike most amenities, this one has no line item. There is no equipment to buy, no vendor booth to staff, and no space to give up. A single QR code in a welcome packet, on the resident portal, or on a lobby card is enough to introduce it.
How the wellness telehealth referral works
The mechanics are simple. Your building shares a unique QR code or link. A resident who is interested scans it on their own time and lands on a licensed telehealth platform. From there, the resident completes an intake and, if it is appropriate for them, connects with an independent licensed provider who reviews their request. Everything after the scan happens between the resident and the care team, privately.
When a referral turns into ongoing care, your building earns a fixed marketing fee that was set in advance. Because many residents continue care month to month, that fee can recur, which is how a lobby QR code becomes a steady line of monthly income for the property.
Who handles the clinical side
This is the part that makes the amenity safe to offer: your building does none of the clinical work. Independent licensed providers handle all prescribing decisions, and licensed pharmacies handle fulfillment, refills, and shipping. The platform is LegitScript-certified. MedStands is not a medical practice and does not prescribe. Every request is reviewed by a licensed provider, and not everyone qualifies, so care is only offered when it is appropriate for the individual resident.
That means your team holds no inventory, handles no fulfillment, and gives no medical advice. You are simply making a trusted option available to people who already live in your community. For a closer look at the clinical and logistics chain, read who handles prescribing and shipping in a referral program.
What your building earns
Your building is paid a fixed marketing fee, agreed in advance, for making the referral. It is not a commission, not a percentage, and not a cut of anyone's sales. It is a flat marketing fee, which keeps the arrangement clean, predictable, and easy to explain to ownership or a management company.
Because residents in a luxury building tend to be a stable, engaged audience, referrals can accumulate over time, and recurring care means recurring fees. We keep specific numbers out of this guide on purpose, since what you earn depends on your building, your resident base, and how visibly you place the amenity. The important point is that the fee is fixed, known upfront, and yours to keep.
Partner or affiliate: which path fits your building
There are two ways to come aboard. A property management company or building operator usually joins as a partner, which is built for organizations that want branded codes, multiple properties, and reporting. An individual, such as a leasing agent, concierge, or community manager referring on their own, may prefer the affiliate route. Both earn a fixed or recurring monthly marketing fee, and both are free to join.
Not sure which one fits? Compare them in partner vs affiliate: which program fits, then explore the partner program or the MedStands affiliate program.
Common questions
Do we need a medical license to offer this amenity?
No. Your building does no clinical work at all. Independent licensed providers make every prescribing decision and licensed pharmacies handle dispensing and shipping. You are referring residents to licensed care, not delivering it, so no medical license or clinical training is required of your staff.
Does our building pay to join?
No. It is free to join, with no setup fee and no monthly fee. There is no equipment to purchase and no inventory to stock. Your only role is to make the amenity visible to residents, and the marketing fee flows to your building from there.
Is this appropriate for a luxury brand and our residents?
Yes. The platform is LegitScript-certified, and every resident request is reviewed by a licensed provider, so care is only extended when it is suitable for that person. The experience is discreet and resident-driven, which lets you offer real value without pushing anyone toward anything.
How is the fee calculated?
The fee is a fixed marketing fee set in advance. It is not a commission, a percentage, or a cut of sales, so you always know how the arrangement works before you introduce it.
Join the Luxury Apartment Buildings program
A wellness telehealth referral amenity is one of the few upgrades that raises resident value and pays your building at the same time, all without clinical work, inventory, or fulfillment on your side. If you run or manage a property, start with the Luxury Apartment Buildings program to see how it fits your community. You can also browse partner programs by industry to compare related options. Setup is free, the clinical side is fully handled, and the marketing fee is fixed and set in advance, so the only decision left is where to place your first QR code.