Hotels earn from wellness telehealth referrals by pointing guests toward licensed online care with a simple QR code, then collecting a fixed monthly marketing fee for the introduction. Your front desk does no clinical work, your property holds no inventory, and it is free to join.
Why hotels are a natural fit for wellness telehealth referrals
Your guests already arrive in a wellness mindset. They book spa treatments, ask about the fitness center, and look for healthier menu options. That makes a hotel one of the most comfortable settings to introduce a modern telehealth service, and it lets you add a genuinely useful amenity without hiring a single clinician.
A referral is not a medical recommendation. You are simply letting guests know that licensed online care exists and making it easy to explore from their room. Whether you run a boutique property, a resort, or a national brand, the same lightweight model applies: you share, guests decide, and licensed professionals handle everything clinical.
Because the introduction lives on a QR code, it fits naturally into the touchpoints you already control, from a welcome card and an in-room compendium to the wellness section of your guest app or signage near the spa and fitness center.
How a guest referral works, step by step
The mechanics are designed to stay out of your staff's way. Here is the full loop:
- MedStands gives your hotel a unique QR code and simple marketing materials suited to your brand.
- You place that code where wellness-minded guests will see it, from in-room cards to the spa desk.
- A guest scans the code on their own phone and lands on a licensed telehealth experience.
- If they choose to move forward, an independent licensed provider reviews their request privately.
- When a guest becomes an active patient through your code, your hotel earns a fixed monthly marketing fee.
Your team never discusses symptoms, dosages, or medical history. You are the introduction, and nothing more. To see the payout mechanics laid out end to end, read how the MedStands model turns a QR code into a monthly payout.
Who handles the clinical side
This is the part that keeps hotels comfortable: your property does none of the medical work. MedStands is not a medical practice and does not prescribe. Every guest request is reviewed by an independent licensed provider, and not everyone qualifies, because care is evaluated individually.
When treatment is appropriate, independent licensed providers do the prescribing and licensed pharmacies handle fulfillment, refills, and shipping directly to the patient. The platform is LegitScript-certified, which reflects the compliance standards behind the care your guests can access. Depending on what a provider determines is suitable, that care may involve treatments such as semaglutide or tirzepatide for weight management, or sildenafil or tadalafil for other needs.
Your hotel holds no inventory, ships nothing, and handles no fulfillment. If you want a closer look at that division of labor, see who handles prescribing and shipping in a referral program.
How your hotel earns a monthly marketing fee
Your earnings come from a fixed marketing fee that is set in advance, not a commission, a percentage, or a cut of sales. You are paid for the introduction, the same way you might be paid for any marketing placement, and the amount is agreed before a single guest scans your code.
Because the fee can recur monthly for as long as a referred guest stays in active care, a steady stream of wellness-minded guests can turn into predictable, recurring income for your property. That structure rewards hotels with consistent foot traffic and repeat visitors, which is exactly what most properties already have. To understand the range of what businesses can earn, read how much you can earn referring customers to telehealth.
Joining is free. There is no setup fee and no monthly fee, so the program cannot become a cost center. You add an amenity, and you either earn from it or you do not, with no downside to your budget.
Common questions
Does my hotel need any medical licensing or staff training?
No. Your property does no clinical work and needs no medical license. Independent licensed providers handle every clinical decision, and licensed pharmacies handle fulfillment. Your staff only needs to know that the QR code exists and that it points guests to licensed online care.
Is this a cost to the hotel?
No. It is free to join, with no setup fee and no monthly fee. You are not buying inventory or software. You place a QR code, and you earn a fixed marketing fee when guests you refer become active patients.
How is the fee calculated?
It is a fixed marketing fee set in advance. It is not a commission, not a percentage, and not a cut of sales. You know the terms before you display your code, which keeps the arrangement simple and predictable for your finance team.
Should a hotel join as a partner or an affiliate?
Most properties join as a business partner, but individuals such as spa directors or independent operators can also refer. If you are weighing the two paths, compare the partner and affiliate programs to see which structure fits your situation.
Ready to join the Hotels program
If your property serves wellness-minded travelers, you already have everything the model needs. Explore the Hotels program to see how the QR code, marketing materials, and fixed monthly marketing fee come together for lodging brands. You can also browse partner programs by industry or review the partner program and the MedStands affiliate program to pick the right fit.
There is no clinical work, no inventory, and no cost to join. You introduce licensed online care to guests who are already looking for it, and you earn a fixed marketing fee for doing what your hotel does best: taking care of the people who walk through your doors.