Adding telehealth to your business changes far less than most owners expect. In a referral partnership, the clinical side is handled entirely by licensed providers and pharmacies, so your role is simply to share a QR code or personal link with the people you already serve. You do not prescribe, stock, or ship anything, and your daily operations stay the same.
That is the honest answer, and the rest of this article explains exactly what shifts and what does not when you add a telehealth referral option like MedStands.
What stays exactly the same
Your core business does not change. If you run a gym, you still run a gym. If you own a medspa, salon, or wellness studio, your services, staff, and schedule stay as they are. You are not opening a clinic, hiring a provider, or taking on a new product line.
There is also no financial change on your side. It is $0 to join, with no setup fee, no monthly fee, and nothing to buy. You are not carrying inventory or fronting any cost, so there is no risk in testing whether it fits your customers.
What actually changes, and it is small
The practical change is that you now have something helpful to offer people who ask about weight management or other telehealth care. Instead of turning them away, you point them to a QR code or a personal link. People who sign up through your code are attributed to you, so the connection is tracked automatically.
That is the extent of the operational change. There is no clinical work, no inventory, no prescribing, and no fulfillment on your end. Your team does not schedule appointments, answer medical questions, or handle any medication. For most partners, the day-to-day addition is a small sign, a card, or a link in an email.
Who does the clinical work
This is the part that surprises people, so it is worth stating plainly. Licensed providers do the prescribing, and licensed pharmacies do the fulfillment, refills, and shipping. The platform is LegitScript-certified, and MedStands is not a medical practice and does not prescribe.
That separation is the point. You never touch medication or step into a clinical role. When someone uses your link, a licensed provider reviews their information through the platform. Every request is reviewed by a licensed provider, and not everyone qualifies, so the medical decisions stay where they belong, with the clinician.
How you get paid
When a person you referred becomes an active customer, you earn a fixed marketing fee. It is set in advance. It is not a commission, not a percentage, and not a share of anyone's sales. It is a flat fee paid to your bank every month for as long as that person keeps actively using the platform.
Because the fee recurs while the customer stays active, a handful of referrals can add up to steady monthly income over time. The amount is fixed per active customer rather than tied to what anyone spends, which keeps the arrangement simple and predictable. If you want to see how the mechanics work end to end, our overview of what a telehealth partner program is walks through it in plain terms.
Common questions
Does my business have to pay anything?
No. It is free to join, with no setup fee, no monthly fee, and nothing to buy. You share a link or QR code, and that is the entire commitment.
Will this create extra work for my staff?
Very little. Your team does not handle any clinical tasks, scheduling, or medication. The heaviest lift is mentioning the option and pointing people to a code or link. We cover this in more detail in will telehealth referrals create extra work for my staff.
Who actually prescribes and ships the medication?
Licensed providers do the prescribing, and licensed pharmacies handle the fulfillment, refills, and shipping. You are never in that chain. MedStands is not a medical practice and does not prescribe.
Can I decide who qualifies for treatment?
No, and you would not want that responsibility. Every request is reviewed by a licensed provider, and not everyone qualifies. Your role is limited to sharing the link, never to influencing a medical decision.
Ready to see where your business fits?
Adding telehealth is less a transformation and more a small addition that runs quietly in the background. If you want to see how it maps to your specific type of business, browse our partner programs by industry to find the fit for gyms, medspas, salons, clinics, and more. It is free to start, and the clinical side is always handled by licensed professionals.